Support & Training

Contact Support

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Are you a current customer interested in purchasing a Sage Business Care support plan? Here’s how to contact a sales representative:

  • If you’re in the United States, call: 800-424-9392
  • If you’re in Canada, call: 905-814-0503, Ext. 55809

Are you a current customer on a current Sage Business Care support plan with technical questions? Here’s how to contact Sage HRMS Customer Support:

  • If you’re in the United States, call: 800-829-0170
  • If you’re in Canada, call: 800-330-2607

Access Online Support

Find answers to your technical questions; get product fixes, support documents, and trouble-shooting templates; and access user manuals and installation guides. Log on

Access Sage Knowledgebase

Search the how-to database to find an answer. After you login, click the Sage Knowledgebase tab for access. Log on

Access Sage HRMS Customer Forum

Get in on product discussions and idea-sharing. Log on required for full access.