Dresser & Associates is Now Part of Net@Work!
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Net@Work | Dresser & Associates
We are extremely pleased to announce that Dresser & Associates has joined Net@Work, one of the most respected Sage Software Partners in North America and an award-winning end-to-end technology solutions provider. You will see very little change relative to your Sage Software support, really just a name change.

Our existing staff will all be joining Net@Work and will continue to provide the excellent level of service and support our customers have come to expect. Our entire team is very excited about joining Net@Work and the ability to bring even more knowledge and resources to all of our clients.

Thank you for your continued business and we look forward to our ongoing relationship.

Mark F. Dresser, Dresser & Associates, Inc | mfdresser@dresserassociates.com
Read Message from Mark Dresser | Read the Full Press Release | Visit Us at www.netatwork.com

Dresser & Associates

Post Purchase Customer Service

By Dresser and Associates | Published December 16, 2010

Photo credit: homesbythomas
Thinking back to my early days of college, I remember one of the fundamental concepts taught in Marketing 101 was that customer service includes what takes place before, during and after a purchase. Despite this elementary principle being reviewed on PowerPoint slides in lecture halls all over the country, the real world seems to have its own definition of customer service. I’m sure that I am not alone in having …Read More

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Dresser and Associates

Posted in Talent management | Comments Off on Post Purchase Customer Service

Dresser & Associates Reinforces Commitment to Clients with Comprehensive Range of HR and Payroll Resources

By Dresser and Associates | Published December 14, 2010

Dresser & Associates, the country’s leading Sage Abra HRMS business partner, today announced details of a comprehensive program it calls The Power of Partnership, consisting of a wide range of communications and resources available to the company’s business customers.

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Dresser and Associates

Posted in Payroll, Press Releases, Software News | Comments Off on Dresser & Associates Reinforces Commitment to Clients with Comprehensive Range of HR and Payroll Resources

Tax Credits: How to Reduce your Taxes to the Government Immediately

By David McMillian | Published December 14, 2010

Photo credit: Tracy O
Turn on the TV, walk into Home Depot, or glance at your local interstate billboard and you might find tax credits advertised on all three. In today’s economy, tax credits are being marketed to the individual level more than ever, but very few businesses take advantage of corporate tax credit opportunities available to them. Why? Many companies are not aware of these tax credits; here are a few reasons. First, these …Read More

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McMillian & Associates, Inc
321-254-4423

Posted in Compliance & Taxes | Comments Off on Tax Credits: How to Reduce your Taxes to the Government Immediately

Great Customer Service starts with Good Communications

By Ed Reiter | Published December 8, 2010

Photo credit: lumaxart
Good customer service starts with good communication between your organization and the customer. A good way to begin a relationship with a customer is to find out how the customer wants you to communicate with them and then work to improve each and every experience; be-it face-to-face, over the phone, chat, your website, email, or mail. The better the experience the customer has, the better the relationship and the better …Read More

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CAASPRE Consulting, LLC
813.649.8250

Posted in Talent management | Comments Off on Great Customer Service starts with Good Communications

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