Mease Manor HR Software Testimonial

Dresser Delivers A Long-Term Solutions - Mease Manor Benefits from Personalized HR and Payroll Support Services

Mease Manor is a large retirement living facility serving Dunedin, Florida and the surrounding areas. Many of Mease Manor's 400 residents have lived there for decades, taking advantage of the spectrum of continuing care offered. Driven by the same caring philosophy that it extends to its residents, the company is committed to providing its 320 employees with a high level of service and respect. To assist in fulfilling its mission, Mease Manor has relied on Sage Abra HRMS for more than 15 years.

Partner With An Expert

"Five or six years ago, we found Dresser & Associates and we're glad we did," says Maria Arruda, finance office manager for Mease Manor. "They offer training and educational seminars, many of which are free, and their representatives are able to quickly provide answers to our questions. Dresser shares our value of being of service and developing strong relationships."

In-House Payroll Saves Money, Boosts Service

Mease Manor appreciates the efficiency and control associated with performing payroll in house using the Sage Abra Payroll module. "We find that we have the best solution available for the money. Not only is it much less expensive for us to keep payroll in house, we feel that we are able to provide our employees with better support this way," says Arruda. "It's a personalized level of service that an 800 number just can't deliver."

In addition to the Payroll module, Mease Manor uses the HR component of Sage Abra HRMS. "It helps us track all relevant employee data, including the certifications required by many of our staff. We were able to customize the software to record details specific to our business," explains Arruda.

"Dresser brings together resources to help us solve our business issues that arise."

Resources At The Ready

After many years of use of the software, Mease Manor found its database files had grown to an unwieldy size and turned to Dresser & Associates for advice. "We feel it is important to maintain several years of history, and the data files were growing to an unmanageable size," recalls Arruda. Dresser implemented a third party application that archives older data yet still keeps it accessible. "It is of huge value to us," adds Arruda. "For example, we can research new job applicants to see if they have worked for us in the past, and if so, if they are eligible for rehire. Dresser brings together resources to help us solve our business issues that arise."

Going Above and Beyond

Arruda says she is impressed by the level of service received from Dresser & Associates and cites consistent communications that come from the representatives at Dresser. "They go above and beyond for us–they check in, keep us informed of new products or features, and ask us if we need help with anything. I know this may sound like a small gesture, but it is significant to us and very much appreciated."

Mease Manor staff members enjoy attending the annual user conference that Dresser & Associates hosts and the local informational meetings hosted nearby. "We always come away with something we can use," Arruda says. "We think of Dresser as an extension of our office and have developed a deep confidence in their abilities. When we have questions, Dresser has the answers. They are experts who are always there to help."

Read more customer testimonials, or contact Dresser & Associates to discuss how we can help meet your business' HR needs.