Dresser & Associates

Guidelines on Keeping Employment Interview Questions Legal

As a general rule, any question asked during the selection and interview process must be related to the job and the function of that job. Even “legal” questions can be inappropriate if the employer cannot demonstrate a job related need for asking the question. Additionally, legal questions can also be improper if they are used to discriminate on the basis of race, color, religion, sex, national origin, age or disability. For example, it can be viewed as discriminatory to only ask females if they are available to work weekends and evenings. While this is a reasonable question, it is considered inappropriate if not asked of all candidates.

Keeping these things in mind, the following list provides some general guidelines on unacceptable and acceptable questions to be asked during the selection and interview process.

Law

Attendance & Reliability

Unacceptable: Do you have any children? Are you pregnant? Are you married?

Acceptable Alternative: What hours and days can you work? Are there specific times that you cannot work? Do you have responsibilities other than work that will interfere with a specific job requirement such as traveling?

Citizenship/National Origin

Unacceptable: What is your national origin? Where are your parents from?

Acceptable Alternative: Are you legally eligible for employment in the United States?

Date of Birth

Unacceptable: When were you born?

Acceptable Alternative: If hired, are you able to furnish proof that you are over age 18?

For Reference Checking

Unacceptable: What is your maiden name? What are the names of your relatives?

Acceptable Alternative: Have you ever worked under a different name?

Arrests and Convictions

Unacceptable: Have you ever been arrested?

Acceptable Alternative: Have you ever been convicted of a crime? If so, when, where and what was the disposition of the case?

Military Record

Unacceptable: What type of discharge did you receive?

Acceptable Alternative: What type of education, training, work experience did you receive while in the military?

For more information, and a more comprehensive list of recommendations, check out our ‘Interviewing Question Resources’ page!

Tips for Avoiding Illegal Interview Questions

The interviewing process can be tricky. It is important to ask questions that will provide enough information to determine which candidate is best suited for the job, while staying within the federal guidelines of what you are allowed to ask. As you may know, the federal government prohibits employers from making hiring decisions on the basis of race, ethnicity, religion, sex, disability, veteran status, national origin, age, political affiliation and genetic information. Therefore, interview questions surrounding these topics are off limits.  While improper questions asked by an interviewer might be a simple oversight, it could be mistaken for an intentional case of discrimination.

Law

When conducting an interview, remember: if it’s not job-related, don’t ask! The guiding principal behind any questions to a job applicant is: Can the employer demonstrate a job-related necessity for asking the question? If the answer to this question is no, it is best to avoid the question all together.

Here are some examples of interview questions that should be avoided:

  • Do you have children? Are you pregnant?
  • Are you married? What is your maiden name?
  • Where are your parents from? What is your race? Are you a United State citizen?
  • How old are you? When did you graduate from high school?
  • Are you a member of any social clubs, societies or lodges? What religion are you?
  • Do you have any physical or mental disabilities?
  • Have you been arrested? When was the last time you used illegal drugs?

Keep an eye out for my next blog on more in-depth guidelines on keeping employment interview questions legal!

Criminal Records & Employment (Part 2): Save Yourself a Legal Battle and Don’t Discriminate!

OfficeIn the previous blog, I spoke about ways that employers can make the entire background checking process easier and less stressful for potential applicants. In this entry, we are going to go over some of the more nitty gritty details about discriminating against an employee based on their criminal history.

Here are some quick stats:

  • Every year more than 700,000 people are released from U.S. prisons looking for work
  • Millions of Americans – one in four adults – have arrest or conviction records that often follow them throughout their lives. (NELP)

With that said, as a Recruiter or HR Manager, the probability of running into a potential hire or employee with a criminal record is very high. It may seem daunting when you consider this, but you need to be careful not to let a candidate’s criminal record wrongly influence your hiring decision or give a candidate reason to file a discrimination claim against your company.

Things to consider when interviewing candidates with criminal records:

  • The fact of an arrest does not establish that criminal conduct has occurred, and an employment exclusion based on an arrest, in itself, that is not related to the job can be considered discrimination.
  • An employer may make an employment decision based on the conduct underlying an arrest if the conduct makes the individual unfit for the position in question.
  • An employer should not rely on the conviction record alone when making an employment decision; rather consider the candidate as a whole.

So, what can you do to reduce the likelihood of discrimination? Well, considering that a violation usually occurs when an employer treats criminal history differently for different applicants, based on their race or national origin, a recruiter needs to be mindful in their interactions and hiring decisions with all candidates. Biased comments made by employers that are offensive to a protected group, or statements that reflect negative stereotypes about criminality in reference to a certain group, may be used as evidence that the an employer’s partiality adversly affected the outcome of a hiring decision.

Although criminal records are not protected under Title VII, an employer can be liable in court if a plaintiff can prove that they were treated differently based on their race, religion, or other protected basis. For example, if an Asian American was rejected for employment based on his criminal record, but a White American with a similar criminal record was later hired, the Asian American would have a valid case in court.

Ultimately, it is HR and management’s job to ensure that company-wide anti-discrimination policies are established and maintained; and that those making the hiring decisions are held accountable and above reproach. It can be very difficult to stay on top of new laws as they emerge, and even harder to guarantee that every employee is following the proper processes, but the effort and time spent on compliance will be worth every penny when you avoid costly lawsuits and ugly public disputes.

Additional Guidance can be found here: The Use of Conviction and Arrest Records in Employment Decisions

References:

http://www.nelp.org/site/issues/category/criminal_records_and_employment/

Photo Credit:  freefotouk

Criminal Records & Employment (Part I)

background check paperworkAccording to the 2010 Employment Background Screening Survey, 96% of employers answered that they felt that the applicants understood why employee background checks were a part of the hiring process, and what effect they had on a potential position. However, many candidates fear that a background check will be performed improperly, are unaware of exactly what information is collected, or believe that having any negative history at all on their criminal record will automatically disqualify them from employment.

So, the question remains: How can your company dispel some of these concerns, and improve the overall experience for these job hopefuls? Well, transparency for one will go a long way. It’s important to outline the procedure and steps involved in your pre-employment screening practices as part of the application packet or otherwise. Be careful not to fill it with technical, legal jargon that can have an intimidating affect, but rather, make it as easy to read and understand as possible. Include what the background check will cover, the types of things that concern your particular organization, and what steps will be taken when adverse action is necessary. Remind interviewees that honesty and openness is valued, encourage candor, and allow applicants to explain themselves if, and when, you encounter questionable results.

In addition, employers need to:

Stay tuned for Part II!

References:

Fishman, Nick. “Preparing Your Candidates for an Employment Background Check”. 3 December 2012 IQ Blog. Retrieved 12 December 2012. <http://www.employeescreen.com/iqblog/preparing-your-candidates-for-an-employment-background-check/>

Photo Credit: Sarah Braun

New FCRA Forms by January 1, 2013

New FCRA Forms 2013Employers will be required to use updated forms as part of their background check process by January 1, 2013, as responsibility for interpreting the federal Fair Credit Reporting Act (FCRA) transfers from the Federal Trade Commission (FTC) to the newly-created Consumer Financial Protection Bureau (CFPB).

The primary change is that consumers should now contact the CFPB to obtain more information about their rights, as opposed to contacting the FTC.

The most noteworthy of these forms for employers is entitled “A Summary of Your Rights Under the Fair Credit Reporting Act.” Employers must provide this Summary of Rights to applicants and employees when they (or their background check company) issue a pre-adverse action letter and in certain other situations.

The second form, “Notice to Users of Consumer Reports: Obligations of Users Under the FCRA,” is a form that consumer reporting and background check agencies must provide to users of their services, such as employers.

Lastly, similar changes were made to the “Notice to Furnishers of Information: Obligations of Furnishers Under the FCRA.” The FCRA requires consumer reporting agencies to provide this notice to providers of information in certain situations such as re-investigations where a consumer has disputed the information.

Why Employers Need to Take Action to Comply with the new FCRA Rule

Due to an employer’s “negligent” or “willful” failure to comply with any of the FCRA’s requirements, they may be subject to lawsuits brought by both applicants and employees. Negligent failure to comply with the requirements can lead to actual damages and attorneys’ fees, while willful failure to comply with requirements can lead to, not only statutory damages ($100-$1,000 per violation), but also to attorneys’ fees, and punitive damages.

It is recommended that employers not wait until the new year to begin using the new FCRA Summary or Rights, but begin to issue them with pre and post adverse action letters as soon as possible before January 1, 2013.

The Consumer Financial Protection Bureau (CFPB) issued corrected model forms on November 14, 2012. Please click here for a link to the corrected forms.

Resources:

  • The three new forms that employers are required to use are available here. (Appendices F, G, and H to 16 CFR part 698).
  • The website for the new Consumer Financial Protection Bureau is available here.
  • To read the full Fair Credit Reporting Act, click here.
  • For more information on what employers need to know when using consumer reports, click here.
  • Visit this link for sample letters and additional information

View the:

References:

Woods, Stephen R. (19 September 2012).“Employers Will Need to Use New FCRA Forms by January .” Retrieved 27 November 2012 from Ogletree Deakins: http://blog.ogletreedeakins.com/employers-will-need-to-use-new-fcra-forms-by-january-1/

Photo Credit: Sonrisa Electrica

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Contributors

John Fay - Zaeplex John Fay
Zaeplex
Abby Gustafson - Dresser & Associates Abby Gustafson
Dresser & Associates
Kyle Lagunas - Software Advice Kyle Lagunas
Software Advice
CAASPRE Consulting Paul Marrero
President
CAASPRE Consulting
McMillian and Associates David McMillian
McMillian & Associates, Inc.
CAASPRE Consulting Ed Reiter
CAASPRE Consulting
Kathleen Weiss, Senior Professnional in Human Resources Kathleen Weiss
SWK Technologies, Inc.