Dresser & Associates

Legal and Technology Executive Workshops to be held in Atlanta, Boston, and Clearwater

Sage Abra partner, Dresser & Associates, to hold workshops on topics of importance to executives and HR and IT professionals this autumn of 2010.

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Dresser and Associates

Posted in Compliance & Taxes | Comments Off on Legal and Technology Executive Workshops to be held in Atlanta, Boston, and Clearwater

How does BPM make effective customer relationship management?

CRM is the front–line contact with the customer. BPM is the main tool used by the Customer Service or CRM to guarantee the customer experiences is a positive one every time they have a transaction with the organization. Without the correct processes in place, even the best Customer Service Team cannot provide a consistent experience to the organization’s customers. BPM is taking a new role in CRM. A well defined BPM strategy can bring …Read More

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CAASPRE Consulting, LLC
813.649.8250

Posted in Talent management, Training | Comments Off on How does BPM make effective customer relationship management?

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