According to statistics published on the Internet World Stats website (http://www.internetworldstats.com/), there has been an over 140% growth in the use of the Internet in North America since 2001. Analysis done by Nielson Online shows that over 259,000 North Americans (or 76.2% of the population) use the Internet. According to an April 2009 survey conducted by the Pew Research Center, 56% of adult Americans have accessed the Internet by …Read More

As a relative newcomer at Dresser & Associates, I have quickly seen the obvious commitment to client needs that everyone here is so focused on. With that, I got to thinking about the many levels of customer service that exist in the workplace.
With so many new technologies, I think it is easy to overlook the basic task of picking up the telephone to speak with individuals one on one. So many times, basic information can get lost in translation …Read More

As the recent flooding in New England showed, you can never be too prepared when disaster strikes. Human Resources functions and especially payroll are critical to the ongoing mission of almost any organization. When things go wrong, the finger pointing starts and sooner or later they will be pointed at you. What can you do to prepare for the worst?
Start with these three things you will need, at minimum, in the event of a crisis or disaster. …Read More