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Win a Garmin GPS!

Help keep Dresser & Associates moving in the right direction, by completing our Annual Sage Abra Users Survey! Complete by August 31st to be entered to win!

In an ongoing effort to offer the highest level of support for Sage Abra Users, we are seeking your input. We ask that you and other Sage Abra Users at your company complete this survey. Your input will help us develop and modify resources to help maximize the effectiveness of your Sage Abra system.

What's this thing about winning? First, you win by telling us the kind of support you want for your Sage Abra system. We design our Sage Abra resources and support structure from the input we receive from you through this survey.

Second, you will have an opportunity to win a with Garmin GPS

Enter to win by filling out our short survey, and thank you!


Sage Abra Users Survey

Please consider:
  • Timeliness of returned call.
  • Knowledge of technician.
  • Accuracy of information provided.
1. How would you rate your satisfaction with our telephone support?

Please consider:
  • Does the software meet the needs of your business?
  • Quality of the product.
2. How satisfied are you with Sage Abra HRMS HR/Payroll software?

Please consider:
  • Are you aware of new products and upgrades?
  • Are you aware of upcoming events such as user groups and training classes?
  • Are you informed about what is going on at Sage?
3. How well do Dresser & Associates communicate with you?

Please consider:
  • Quality of professionalism of our staff.
  • Services we provide.
  • Products we offer.
4. What is your overall satisfaction with Dresser & Associates?


5. Which of the following have you accessed?

Comments: Please indicate how we can improve these resources:

6. Have you attended any of our User Group Meetings or the recent Sage Abra Conference?

If so, please tell us what you have found most helpful and/or how we can improve these meetings?

7. Would you like Dresser & Associates to offer more Sage Abra End User Training?

If yes, please indicate which topics (i.e. Report Writer, HR Technologies, etc.) would be most useful?

8. Dresser & Associates, in conjunction with several Benefit Consultants has
started to offer seminars that outline new opportunities for benefit cost containment.
Should we continue to offer similar seminars in the future?


Please indicate any suggested topics:

a. Regarding your Company's Benefits please indicate if you are...

b. Do you have online enrollment capability?

c. How do you measure your current benefit broker's performance? (Choose on a scale from 1-10, 1 being displeased and 10 being very pleased.)











d. Would you like to hear more about a benefits broker that maximizes Abra's benefits capabilities??

9. Is your payroll supported inhouse or is it outsourced?

a. If inhouse payroll please indicate your payroll source.

If Other please indicate:

b. If your payroll is out sourced please indicate service bureau your company uses:

If Other please indicate:

c. If you outsource your payroll, do you link your Sage Abra HR with your Payroll Service Bureau?

If no, would you like information on how you can link Sage Abra HR and your payroll system, eliminating double entry?

10. What accounting package does your company utilize?

Other, please indicate:

a. Are you receiving adequate support from a Business Partner for your accounting package?

b. Does your payroll solution interface with your GL (accounting package)?

c. Has your company recently installed a new or replaced their financial accounting software?

If No, is your company considering a new, replacement or upgraded financial accounting software? If so, what are you assessing?

Comments:

11. Does your Human Resource system support external employees and/or sites?

If yes, please indicate the number of different sites or locations and how you currently support them? For example PC Anywhere, Citrix Windows Terminal Server.


12. How often do you access the Sage Web-based solution center and Knowledge base?

Comments:

13. Do you process your Sage Support Renewal through Dresser & Associates so that you
can receive additional support hours from our consultants and the free subscription to HR411?


If no, please indicate why not:

14. How can Dresser & Associates better support and assist you as an Sage Abra User?

Comments:

15. How can Sage improve the Sage Abra products?

Comments:

16. Is there anything we should contact you about now?

Comments:

17. Would you recommend Dresser & Associates to your colleagues?

If yes, is there someone we should contact about Sage Abra products?

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If you have any questions, please contact Dresser & Associates.

Dresser & Associates respects your privacy and will NEVER share your information with a third party. For more information, see our privacy policy.